In the trenches: The holiday crush at J.C. Penney

It’s hard to keep up with Joe Cardamone. J.C. Penney’s Manhattan store manager, dressed in a suit and tie and wearing comfortable Florsheim black shoes, walks quickly, talks quickly and works quickly. At 4:30 in the morning, he gets to the store to make sure every detail is in place. (7 mins ago)

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